Information Highways

Classroom of the future: The digital gallery at the ROM

April 6, 2005 – 4:12 am
In March 2004, Toronto's Royal Ontario Museum launched an exciting new era in museum education as it opened its digital classroom for the 21st century. Providing digital access to the collections is an essential element in realizing the Museum's educational potential. Through virtual manipulation, exploration and discovery, patrons will acquire a deeper, more personal, and more memorable understanding of materials and artifacts. The gallery concept truly celebrates innovation and represents the future in terms of museum education and the potential for financial returns on digital assets. Hosted by Brian Porter, the ROM's Director of New Media Resources, this presentation will provide an overall description and planning approach for the gallery and indicate future directions for the ROM's digital initiative in the context of the ROM's Renaissance expansion project slated for completion in 2006. Also participating in the session will be Tony Hushion, the ROM�s Vice-President of Exhibits, Programs and New ...

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Delighting the real user: Personas in action

April 6, 2005 – 4:11 am
Join Stephen Abram, vice president of innovation for Sirsi as he discusses the role of personas in the development of portals, virtual libraries and other user-centric information products and solutions. In this dynamic session Stephen will describe the process he and his colleagues have developed for creating personas and will offer some findings from research into this new and exciting area. Speaker(s): Abram, Stephen, Vice President, Innovation, Sirsi Inc. Association Sponsor: Special Libraries Association

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Pitching ECM: And I don’t mean throwing it out

April 6, 2005 – 4:11 am
Managers with responsibility for electronic content often readily recognize when their enterprise should have a content management system (ECM) but are frustrated in their attempts to get the support of senior management and the approval of budget funds. If you want to sell ECM in your organization you need to look at the needs of each business unit and demonstrate benefits which support their business goals. Join Patricia Beelby of TRAC Inc in this informative and practical session and learn how to find needs for ECM and turn them into concrete business benefits, how to develop a sample business case and how to ensure support throughout the budget process for an ECM project. Speaker(s): Beelby, Patricia, Trac Records

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Moving and shaking in the wireless world

April 6, 2005 – 4:10 am
What's the latest in the world of mobile content? Where are handhelds, data capture, multi-functionality devices, and wireless going? What impact will WiMax, bandwidth evolution and new forms of wireless devices have on content? Learn about the newest technologies, devices, software, trends and future directions in wireless and mobile content delivery. Speaker(s): Evans, Jennifer, Sequentia Communications Association Sponsor: Special Libraries Association

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Information management revitalization in Foreign Affairs Canada

April 6, 2005 – 4:08 am
The Government of Canada is recognizing the importance of good information management for effective and efficient program delivery and decision making. However, with the advent of the desktop computer, the established IM community of practice for managing paper slowly eroded and was not replaced with an appropriate framework for the management of electronic information. Consequently, IM is in disarray in most GOC departments. In order to address this, the Departments of Foreign Affairs Canada and International Trade Canada are implementing InfoBank, the departments� IM Revitalization Project. Join Joel Denis and learn about InfoBank, an integrated set of IM policies, best practices, tools and support aimed at helping employees better manage the increasing volumes of information crossing their desktops. InfoBank will help DFAIT facilitate the achievement its day-to-day business objectives, while at the same time satisfying corporate and legislative requirements related to the National Archives Act and Access to Information and ...

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Structured for speed: enterprise content management governance

April 6, 2005 – 4:07 am
As organizations struggle to design, build and deliver enterprise-wide content management solutions, one of the troublesome issues is governance. Who will sponsor an enterprise-wide program? How is it aligned to the business? How will program use and adherence be promoted? How can the success of the program be measured and monitored? Defining a sound governance framework is critical to the overall success of any program, but particularly so for enterprise wide programs. Session participants will learn about the key components of a governance framework for enterprise content management, how to develop such a framework and, most importantly, how to implement it. Speaker(s): Douglas, Marcia, Senior Manager, Bearing Point Association Sponsor: Toronto Chapter of ARMA International

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Finding relevant knowledge: Classifying content in the enterprise

April 6, 2005 – 4:06 am
In this day and age, when powerful search technologies are capable of sifting through huge quantities of unstructured data, finding the right information should be as simple as typing a well-formed sentence into a single search box. Why is it then, that more organizations are now grappling with the arduous task of classifying digital content and by extension, developing and maintaining the taxonomies that are needed for this task? From document management systems to portals, a classification strategy is an essential component to help busy people quickly and accurately find the information they need. In this practical session, Margaret Grotthenthaler, a partner in charge of legal research and writing for Stikeman Elliott, and Shy Alter, CEO of ii3, a full service knowledge management consultancy, will discuss the value, challenges and impact of classification on people, procedures, systems and content Speaker(s): Grottenthaler, Margaret, Partner, Stikeman Elliott Alter, Shy, CEO of ii3

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Automating business processes with document imaging and scanning

April 6, 2005 – 3:57 am
Streamline and automate your business processes with imaging technology. Using various case studies this session with explore the issues that drive enterprises to employ imaging and scanning technology and how it allows existing process to be adapted and modified to improve automation, increase efficiency and reduce cost. It will also explore the issues and challenges of business automation and how benefits can be achieved and shared throughout the enterprise. Learn how to make your business case for document imaging.

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Using technology to bridge the virtual gap

April 6, 2005 – 3:56 am
Over the last 30 years, e-learning has evolved from the �books on the screen� concept to interactive, real-time, leader-led, voice over internet protocol virtual classrooms. We�ve come a long way, and we�ve learned a lot. In this session, Julia Gluck and Ken Ainsworth, Principals at Plug In To Learning, will share experiences and learning gained in the world of virtual classrooms and integrate that learning with the growing body of knowledge in this very exciting and evolving frontier. This session will address what key factors must be considered to enable a group of learners, who have never met face-to-face and who will be working virtually for the duration of their course, to be successful in achieving their desired learning outcomes.

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Data collection, management and governance: Fuelling flexible, compliant organizations

April 6, 2005 – 3:56 am
In the too-much-information era, high speed enterprises need to impose ever-stricter guidelines on how data is used within the organization. This creates an ever increasing tension between data collection, management, and governance. Carolyn Burke, principal of Integrity Incorporated, will demonstrate how creating flexible infrastructures that adjust to ongoing and changing regulatory and compliance requirements eliminate the pain of changing operating processes and procedures as new regulatory requirements are introduced. Targeted at executives with governance responsibilities, corporate directors and anyone with a stake in enterprise data management and compliance this session explores, through case studies and best practices, how organizations can adopt a flexible data management structure that adapts to changing compliance requirements.

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