Archive for the ‘Conferences’ Category

Intranets As Conduits for Fusion: Merging Companies, Merging Intranets

Wednesday, April 6th, 2005

The announcement that Manulife Financial would merge with two other companies to create North America's second largest insurance company triggered a merger process of another kind - an intranet merger. In this candid case study, Manulife's internal communications director and their lead consultant will walk you through the process of ...

Anytime, anywhere access to patient information

Wednesday, April 6th, 2005

The healthcare industry is well on its way to a long and exciting ride into eHealthcare territory. Many twists and turns are ahead. One turn is towards online patient records. Electronic Health Records systems and supporting business work flows, are only the beginning. Improved health information management has the potential ...

Optimizing content & process technology to fuel business decisions

Wednesday, April 6th, 2005

Business today is constantly pressured to deliver products and services economically and efficiently while ensuring the relevancy of those products and services. Retaining market share and staying on top of new trends demands that organizations have an excellent understanding of market trends and how their organization can nimbly respond to ...

Technologies for integrating knowledge flows: Rebuilding organizations as complex adaptive learning systems

Wednesday, April 6th, 2005

Knowledge is not distributed evenly within or between organizations. In most organizations, various clusters of actors (including computer programs) hold information and knowledge resources that are only shared among a small group of connected actors. Yet, in an �on-demand� world, clients of organizations often want rapid responses that require pulling ...

Serving the changing enterprise: Evolution and strategic value of intranets

Wednesday, April 6th, 2005

Today change is the only constant as organizations re-invent themselves in the midst of mergers and acquisitions or in response to market demands. Although often overlooked, intranets can be employed as strategic tools to smooth organizational metamorphosis. Using the integration of two major financial institutions as the model, this session ...

Enterprise content management: the CNO experience

Wednesday, April 6th, 2005

The College of Nurses of Ontario (CNO) is the governing body for the 140,000 registered nurses (RNs) and registered practical nurses (RPNs) in Ontario. The College regulates the nursing profession to protect the public interest. This session will explore the College�s enterprise content management initiative. We will review the strategies, ...

Working without a wire: Service delivery in the mobile age

Wednesday, April 6th, 2005

Launched in 2002, the Government of Canada Wireless Portal envisioned a service that would be more than just a wireless �version� of the Government of Canada Site. The portal�s primary goal was to provide a single delivery and access point for the Government of Canada�s wireless information and services. With ...

Classroom of the future: The digital gallery at the ROM

Wednesday, April 6th, 2005

In March 2004, Toronto's Royal Ontario Museum launched an exciting new era in museum education as it opened its digital classroom for the 21st century. Providing digital access to the collections is an essential element in realizing the Museum's educational potential. Through virtual manipulation, exploration and discovery, patrons will acquire ...

Delighting the real user: Personas in action

Wednesday, April 6th, 2005

Join Stephen Abram, vice president of innovation for Sirsi as he discusses the role of personas in the development of portals, virtual libraries and other user-centric information products and solutions. In this dynamic session Stephen will describe the process he and his colleagues have developed for creating personas and will ...

Pitching ECM: And I don’t mean throwing it out

Wednesday, April 6th, 2005

Managers with responsibility for electronic content often readily recognize when their enterprise should have a content management system (ECM) but are frustrated in their attempts to get the support of senior management and the approval of budget funds. If you want to sell ECM in your organization you need to ...