Information Highways

Finding relevant knowledge: Classifying content in the enterprise

In this day and age, when powerful search technologies are capable of sifting through huge quantities of unstructured data, finding the right information should be as simple as typing a well-formed sentence into a single search box. Why is it then, that more organizations are now grappling with the arduous task of classifying digital content and by extension, developing and maintaining the taxonomies that are needed for this task? From document management systems to portals, a classification strategy is an essential component to help busy people quickly and accurately find the information they need.

In this practical session, Margaret Grotthenthaler, a partner in charge of legal research and writing for Stikeman Elliott, and Shy Alter, CEO of ii3, a full service knowledge management consultancy, will discuss the value, challenges and impact of classification on people, procedures, systems and content

Speaker(s): Grottenthaler, Margaret, Partner, Stikeman Elliott
Alter, Shy, CEO of ii3